Frequently Asked Questions

Note: These materials have been prepared for information purposes only and are simply a general guide. No guarantee can be given on the accuracy of this information.

• What is live streaming?
• What do I need to view the videos?
• What platforms and browsers are supported?
• What are the minimum System Requirements for Windows and Mac OS?
• What connection speed is required to watch the live Stream?
• How much data will be used while streaming a archive video?
• Video Player for archive videos?
• What version of Adobe Flash Player is required?
• How soon after a Council Meeting will the video be available to watch?
• Can I download the video of a meeting to keep?

If you have any further questions please contact Council.

What is live streaming?

Live streaming is the transmission over the Internet of video of an event as it happens. Streaming is a form of online video in which the site sends video footage to a user's machine "on the fly" rather than as a complete file. It is like the difference between watching a TV show as it airs and watching a DVD.

What do I need to view the videos?

You need a device running a supported operating system, a supported web browser, and speakers. Please see responses below for more details.

What platforms and browsers are supported?

The following browsers are supported:

• Chrome
• Firefox
• Internet Explorer
• Opera
• Safari
• iOS
• Android 2.2(Mobile)

What are the minimum System Requirements for Windows and Mac OS?

Windows minimum System Requirements:

• 2.33GHz or faster x86-compatible processor, or Intel Atom 1.6GHz processor
• 128MB of RAM (1GB of RAM recommended for netbooks)
• 128MB of graphics memory

Mac OS minimum System Requirements:

• Intel Core Duo 1.33GHz or faster processor
• Mac OS X v10.6 or v10.7
• 256MB of RAM; 128MB of graphics memory

What connection speed is required to watch the live Stream?

To be sure the video will play smoothly, you will need a minimum connection speed of 400kbs.

How much data will be used while streaming a archive video?

While streaming a archive video from this website, it will use approximately 3mb to 5mb per minute. Please refer file size on each archive page as reference

Video Player for archive videos?

For archive videos, you can choose your prefered video player,
For HTML5 Click here, for Flash Click here. (uses cookies)

What version of Adobe Flash Player is required?

Council Meetings are broadcast live in Flash Video format. Flash Player 9.0.28.0 or higher is recommended for desktop computers and Flash Player 10.1 or higher is recommended for Android devices.

You can download the latest version of Adobe Flash Player from the Adobe website.

How soon after a Council Meeting will the video be available to watch?

In most cases, once a Council Meeting has concluded, the video will be available to watch online within two business days. These are available in the archive.

Can I download the video of a meeting to keep?

Archived videos can be viewed using Adobe Flash Player and are also available to download in MPEG-4 format, which you can playback on your device with a suitable media player. Most media players are able to play MPEG-4 files.